Flat Rate Conference Calls by Sparks
 

Entering your FOD box:
(Perform these steps each time you access your box)

Dial your '918' area code phone number from a fax machine. For box customers, enter your three-digit box number when prompted.
Immediately after hearing the voice prompt, press the star (*) key.
Enter your four-digit Personal Access Code.

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Loading a Document:
(Perform these steps to load a document into your FOD system(s))

Enter your box using the instructions above.
Press (2) to store or delete a document.
Press (1) to store a document.
Press (1) again to confirm you are calling from a fax machine.
For multiple documents, enter a three digit document number (start w/101), then press pound (#).
When prompted, press the Start key on your fax machine.

 

Recording Personalized Greetings:
(There are two greetings on the system. The first is the phone greeting, The second is a document greeting.)

Enter your box using the instructions above.
Press (3) to record greetings.
Press (1) for the phone greeting.

This prompts the caller to enter the area code and phone number of their fax machine. This information is retained so that you may receive a report of all calls to your FOD system. If you elect to customize this greeting, you must end by asking the caller to "enter the area code and phone number (of their fax machine) followed by the pound (#) key."

Or Press (2) for the document greeting.

NOTE: This greeting should be recorded ONLY if you have more than one document loaded in the system. Also, if you have multiple documents, you MUST record this greeting. In the greeting, ask the caller to "enter the three-digit number of the document (they wish to receive), followed by the pound (#) key"

 

Changing your Personal Access Code:
(You are encouraged to change your Personal Access Code periodically. DO NOT select a simple code such as 1234, 1111, etc.)

Enter your box using the instructions above.
Press (8) for the User Options Menu.
Press (2) to change your access code.
You will be asked to enter your new Personal Access Code on the phone keypad.
After doing so, the system will verbally repeat the code you selected.
If it is correct, press pound (#), if it is not correct, or you wish to cancel, press star (*) and you will be returned to the User Options Menu.

 

Request an activity report:
(You must be calling from a fax machine for this activity.)

Enter your box using the instructions above.
Press (8) for User Options Menu.
Press (3) to request a report.