Flat Rate Conference Calls by Sparks
 

General System

Entering your voice mailbox:
(Perform these steps each time you access your mailbox.)

Dial your assigned '918' phone number. For box customers, enter your 3 digit box number when prompted.
Immediately after hearing the voice prompt, press the star (*) key on your phone keypad.
Enter your four-digit Personal Access Code.

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Playing messages in your voice mailbox:
(Use these instructions to listen to messages that are in your voice mailbox.)

Enter your mailbox using the instructions described in the previous section.
From the main menu, choose option (7) to play your messages.

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Special options while listening:
(These actions can be taken while listening to a message.)

If you wish to delete the current message: Press star (*) then (3)
If you wish to save the current message: Press star (*) then (2)
If you wish to rewind the last 5 seconds: Press (4)
If you wish to fast-forward 5 seconds: Press (6)

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Changing your Personal Access Code:
(You are encouraged to change your Personal Access Code periodically. DO NOT select a simple code such as 1234, 1111, etc.)

Enter your mailbox using the instructions described above.
From the main menu, choose option (8) to access the User Options Menu.
Choose option (1) for Access Codes.

You will be asked to enter your new Personal Access Code on the phone keypad. After doing so, the system will verbally repeat the code you selected. If it is correct, press pound (#), if it is not correct, or you wish to cancel, press star (*) and you will be returned to the User Options Menu.

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Recording your mailbox greeting:
(This is what callers will hear when they leave a message. If you have a 'Deluxe' box, you must record a greeting for each extension, starting with the main extension.)

Enter your mailbox using the instructions described above.
From the main menu, choose option (4).
You will be prompted to press the pound (#) button to continue.
At the tone, record your greeting. Press any key when you are finished.

You will be prompted to press 3 if you wish to rerecord or to press star (*) to go back to the main menu.